How To Get Your Watch To Us

  • If you're local use concierge!

    COROPRATE CONCIERGE:

    WE PICK-UP AND DROP-OFF! If for whatever reason it's difficult to get into us we will pick up the watch and drop it back off to you. Our service area for this is UBC to Boundry Road downtown to South Vancouver. This is our Concierge Service!

     

  • For every where else....

    SEND IT IN:

    If you need to send a watch into us because you are not in the Concierge Zone , please contact us using the "? Help" floating button to discuss your watch & shipping options.

    For shipping, at the very least, we suggest packing your timepiece in a sturdy box or container that is padded. A pelican micro case is a perfect option for this  as your watch will be well cushioned and protected for its trip over to us.

    Here's the drill:

    1. Contact us & wait for a reply
    2. Package and send your item
    3. We receive your item & provide you with a job ticket 
    4. We inspect your watch & contact you with our findings
    5. On your approval we complete the required service/repair work
    6. We ship your watch back to you

     Address:

    ROLDORF+CO.
    207 Abbott Street
    Vancouver , BC, CANADA
    V6B 1K7
     
     
    Email (just in case): This email address is being protected from spambots. You need JavaScript enabled to view it.